Transform Your Hail Repair Business with AI: The Power of RazoRSharp-CRM

How RazoRSharp Networks boosted a $600k a Month Hail Repair Business with AI

SUMMARY KEYWORDS

600k/Month Hail Repair Business with AI, RazoRSharp-CRM, automotive hail repair business, comprehensive impact of CRM, customer lifecycle automation, automotive repair industry, Content Generation, Business Management, AI in automotive repair, CRM software for hail repair, customer retention strategies, sales automation, insurance claim tracking, repair process optimization, automotive business growth

SPEAKER: Jesse Razo

Hey there. I wanted to jump on and do a spotlight on one of the case studies that we did in the automotive hail repair industry. I’m talking about the RazoRSharp-CRM built on High Level. We’ve been working on this application for over a year now and we’ve had some amazing results that I wanted to share with our community.

So I’m gonna jump in and talk with you a little bit about customer lifecycle automation. It’s our framework that we utilize in order to overcome constraints in the five core areas of business: lead generation, lead nurturing, sales and acquisitions, product and promise fulfillment, and then customer retention and ascension.

We’re firm believers that there are only two ways to grow your business: one, get more customers, and two, make the customers you have as valuable as possible or increase the customer lifetime value. And the way that you do that is by building long-term relationships. So we’re focused heavily on those two things and that framework in order to accomplish them.

I’m gonna talk with you about a case study that we started some time ago. It’s developed over time in order to provide a platform, an all-in-one marketing platform to track the success of their marketing and advertising efforts and also their sales efforts. They have an outside sales team that sells hail repair for automotive or automotive hail repair. They have an inside sales team that makes phone calls. This company has, of course, the repair process, the liaison with insurance companies which we’re tracking, they write supplemental insurance claims on the actual vehicles themselves. And they wanted to be able to track the repairs. They wanted to be able to track the PDR efforts. They wanted to be able to track if they ordered any glass, any moldings. They wanted to track the entire process.

So we built that into the RazoRSharp-CRM and now I’m gonna spotlight that for you so that you can look at the power of what it is that we’re doing. This might apply to you and your business. Now, for those of you who don’t know me, my name is Jesse. I’m the lead designer here at RazoRSharp. And for the past decade, we’ve been helping our clients optimize their online environment and automate their customer lifecycle.

I’m gonna jump into the RazoRSharp-CRM, which is one of the platforms that we’ve been developing, and this has been incredibly powerful. It’s geared towards service-based industries. This specific case study is going to be built around the automotive hail repair industry. So, I’m gonna go ahead and get started. If you’re watching this, either on YouTube or Loom, I’d recommend watching it maybe at 1.5x or 1.7x speed. It might get a little bit lengthy and I know that your time is busy, but I promise not to waste a single moment.

So here we go. First and foremost, jumping into the dashboard and this is completely customizable for the company. One of the things that we track is called opportunity tracking or in this case, what we do is we associate the actual vehicle as an opportunity, right? So we have the contact that is originated within the system. We have an onboarding process that has the contact and that contact can have multiple repairs which we classify as opportunities. And each one of those opportunities has costs associated with it based on how severe the repair is.

So right off the bat, in this scenario, we have the total number of open opportunities and this is in a 30-day period. So over the last 30 days, we have the total number of open opportunities, how many of those have been won and how many of them have been lost or abandoned. Each one of those opportunities, there’s total revenue in the system. So this would be the revenue, how much has been won, how much is still open, and this is the conversion rate over there for metrics that give you the ability to kind of look at how well they are doing.

Now, in addition to that, we have funnels that we’ve built out for them. We have a lead nurture sale funnel which is basically the prospect or the lead process turned into a prospect and sale. We have an intake funnel which is the repair process. As you can see here, we have the car at the shop, how much revenue is available with the cars at the shop, working on submitting the estimates, how much revenue is available there. We have estimates under review, initial estimates approved. We are working on submitting the supplementals. We have supplementals under review and then we have multiple supplemental review processes ready for production. We moved to the repair status.

So these are the different stages in the repair status in the line for PDR, PDR in progress, supplements submitted, at paint shop, waiting on glass, waiting for parts so they can, and I’ll show you this in just a bit, they can move the vehicle between these different stages of their actual workflow. And what that does is it kicks off notifications. So those notifications are automated and that can go out via text or email. They can even go out via social media channels in order to communicate with the customer. So let’s say that, you know, they move a vehicle into waiting for glass, you know, that can send out an update notification to the customer. A customer knows that, hey, they moved into the next stage of the process and that holds really well or it works really well as you move to the later stages ready for delivery, kicks out delivery notifications, hey, your vehicle is ready to be picked up, you know, and then we basically move them through the process and work out the notifications along each stage.

Now, once the repair status is done, what we do is we move them into the retention status. Car has been delivered. Right from there, we sell for reviews, referrals, repeat business. We make sure that we stay in contact with our long-term nurturing sequences and these can be leveraged across multiple channels, whether it’s email, text, phone, and social media. One of the things that we’ve implemented into this is AI in order to communicate across those channels that’s powering the automation, meaning that they respond to that text. If they were to call in about a voice, it can be managed by AI and they could be moved through their funnel cycles and stages on there. So we have stage distribution so that we can take a look at all of the different areas of the business that we want to track.

And again, this is built around customer lifecycle automation and those five core functions of business that we work on to overcome constraints so that we can compress time-frames and drive revenue for the organization. I don’t have any tasks in here. So that’s why you’re not seeing any tasks and or actions. We have lead attribution as well based on where that’s being originated. As you can see here, we have undefined attribution. We have the actual location. We have referrals where it came from phone, which is miss attributed. It should say P H O N E, we’ll have to fix that. We have paid search, how much revenue has come from the paid search in the last 30 days. We have location here. How much revenue from an attribution say we have referrals, how much revenue has been generated from referrals, the chat widget on the website, how much revenue has come through the opportunities. Because as soon as they engage with the organization, we can track that off of the opportunity because it creates a contact, right, that contact has opportunities that are associated with it or what we call repair opportunities or the vehicle information.

And I’ll take you through each one of those have call attribution, text attribution, chat widget attribution on their website, referrals, paid search, organic reach. So we do a lot of work in order to determine where to put your time, energy, and effort. These are data-driven decisions that show you exactly where the revenue is being originated from so that you can add more attention and or fuel to those fires.

Now, this comes, we specialize in search engine marketing. So there’s two things that we specialize in here at RazoRSharp Networkshttps. One is organic reach, right? We’ll work with our clients in order to update their website, deliver SEO that actually performs, and expand their organic reach to drive traffic through organic reach. And then the second place that we work on with our clients in the search engine marketing strategy is through paid advertising. Paid advertising, and I forgot to open this up, but I will open up their ads accounts and we’ll take a look at some of the campaigns that we set up for them. So there’s I have campaigns, we do a local campaign in order to fully maximize mobile, map, voice search, and make sure that their business pages and directories are showing up as a promoted search. And then we also do competitive keyword searches, we do branded searches so that we make sure that nobody steals information around their brand or tries to compete with their brand. We want to make sure that they capture all of that info or all of that traffic and potential business around their brand.

So we build out a bunch of campaigns. I’ll show you that in just a second and then we pull that into the dashboard and we connect it to the CRM so that there’s full attribution and visibility into the Google ads activity. Also all the different channels that we’re communicating with the organization. We also bring in the Google business profile, how much visibility, how many phone calls. As you can see here in the last 30 days, we’ve had 61 calls that have originated from this. We’ve had 119 website visits, map searches 573, and it showed up in search for desktop and mobile almost 1000 times. So that is a breakdown of all the traffic as it comes from the website, paid advertising, organic reach, and then also the business pages and directory pages. Here’s the Google ads report and here is the Facebook ads report. So we’re not running right now because we’re driving a tremendous amount of traffic inside of their search engine marketing campaigns.

Now, within this, we have the conversations tab and this is where we aggregate all the communications for the organization. One of these organizations has an icon, as you can see here. This one came from the Google business page. This is a phone call. This was a text message. Each icon represents a different channel, but what it does, the good part about it is it aggregates all the communications back inside of one central location to manage all those communications. So it’s a multichannel communication tool that aggregates voice, text, email, social media channels, Google business notifications, and chat widgets on your website in order to increase engagement on the website. And it leverages AI and automation in order to drive people to a specific outcome. For this one, it’s to book a repair, right? So that’s the outcome that we’re driving towards.

We can program a data set inside of the application in order to answer specific questions about the organization. Who are you? What are your hours of operation? Things of that nature. So in addition to that, we have a full calendar and automation built into it. So from a calendaring standpoint, the first challenge of CRM is to get people to book on your calendar, right? And this basically integrates with either Outlook calendars and or Google calendars. And what it does is it gives us the ability.

Let’s see here if I can pull some of these, see the groups, automotive hail repair, it’s probably a filter on this. I’m gonna have to fix that. But what I digress, what this will do is it’ll aggregate all your appointments and you can do this on an individual user. As you can see here, we’ve brought in multiple users. They can build out all their own calendars if you have inside outside sales. If you have repair calendars. If you have a repair calendar that is centralized, you can manage that in here. And the good thing about this is that when you come in, you can actually manage these calendar items based on the individual user. You can do shared calendaring and then what you can do is you can share calendars across multiple locations. So it becomes very helpful in order to manage calendaring across the entire organization and then sync it up if you’re already utilizing Google or Office 365 or some of these other applications out there that have calendaring built in that, you know, pull all the way to your desktop device that can be very effective.

Now, in addition to that, the first challenge is to get them to book an appointment. The second challenge that we want to overcome is to make sure that they show up for their appointment. So what we do is we build in automations, utilize the leverage AI in order to book the appointment. And then in addition to that, what we do is we send out reminders with all the relevant information. Like when your appointment is, we’ll do call, email, and text message 24 hours prior. We do confirmation email and text message day of. We do confirmation email, text message time of. And what this does is it increases your show rate which decreases the amount of time, energy, and effort that you spend on people that are not showing up. So it can be incredibly powerful from that standpoint.

It’s got a fully engaged contact management tool that gives you the ability to track all your contacts and contacts are originated automatically when they communicate with the organization. From here, we have all these quick links to give us the ability to, you know, add contacts to a pipeline that we’ve already predetermined the communication channel, add automations to them, send text message either one at a time or if I select all contacts, I can send a bulk text message to everybody within that contact list. We have filters on the right-hand side that give us the ability to segment these contacts based on leads, prospects, customers, people that are in different stages, long-term nurture contacts and things of that nature. We have the ability to tag records, star records that are incredibly important for us. We have of course the import export functionality. We can verify email and phone numbers and we can add edit company information. These up here are smart lists so we can filter this based on employee and then manage what contacts they are looking at. So we can control user access and management based on assignment. And we can leverage this in order to do everything that the organization needs to do when it comes to contact management and tracking of communications.

I’m gonna jump into opportunity tracking. We utilize this in order to track the repair process. And as you can see here, what we do is we generally utilize the name of the customer along with the year, make, and model of the vehicle. And this gives us a really easy way in order to search for any vehicle based on year, make, model, and or the customer name when you open up the contact record, this is tracking. I’m sorry, I don’t want the contact record. I want the opportunity record. So if I click on the opportunity, this gives me all the details associated with the repair, who’s repairing it, you know, when did it come in? When did it originate? Do we need to order any glass? What glass do we need to order? Any notes about this? Do we need to paint any panels? Where is it? What’s the status? Is it at the shop?

Has it been dispatched? Are we updating panels? Are we waiting in line? What panels are we painting? Notes about the paint process. PDR, who’s assigned to do the PDR work? Where is it at in the status? Which one of our technicians are we utilizing in order to do the PDR work. Do we have any intake notes? Are we gonna write any supplemental insurance information on the vehicle itself? What’s the estimating status? What’s the estimated review date? Can we set up reminders in order to remind people to follow up with this? All that is automated and gives us the ability to set up notifications for both the customer and also internal staff as well. What’s the adjuster information, intake checklist, scope of sheet photo sent.

As you can see here, it gives us the ability to track the entire intake process. We have customer information whether or not they need a rental vehicle. Has a rental vehicle been assigned? What’s the daily amount, rental coverage, notes about the rental, yada yada yada parts date of arrival date for the parts. Are they in back order, part status, parts notes. What did we order based on door, hood, roof, quarter panel, glass, glass parts, fenders, deck lids, lights. And these are all custom fields within the CRM. So these things are customizable. I’m giving you kind of a general overview of what we built out thus far, but everything is completely customizable. As you can see here, we can track all of the information as it applies to the vehicle. The policy information, we can book appointments based on this. If we need to meet with them on our individual calendars, we can set tasks associated with this, it’ll track back to the repair itself and then we can add generalized notes as well.

So, again, very detailed when it comes to tracking the repair process, and it all comes back to this opportunity record, which is the name of the customer, year, make, and model of the car. And this gives us the ability to track the repair process and just drag it between the different repair statuses. Now, again, this has been built out with the intention of providing them a streamlined workflow in order to increase productivity within their organization of the repair process. When you’re liaising with, you know, sales, marketing, operations, product and promise fulfillment, and then you’re trying to move people into the post repair process, selling for reviews, referrals, repeat business, there’s a lot of moving parts. I think there’s too many to do it without some tool in order to accomplish that.

In addition to that, we can track payments, I’m not gonna dive into that too much. This gives us the ability, it’s a fully engaged payment processor. You can send those out via text message, invoice, or email, making the payment process easy. You can create documents and contracts on here which we have in order to authorize terms and conditions, you can create orders, payment links, you can track transactions, create specials, coupons, things of that nature in order to drive sales. And it’s got a fully engaged or fully built out payment processing.

Now, within the marketing tab, this gives us the ability to manage our social media channels. So here is where we can connect all the social media channels. Looks like they need to reconnect some. But this would be the Google Business Channel. This is Facebook, Instagram, LinkedIn. And what happens is we can create posts very rapidly here. So if I wanted to utilize and leverage AI, I would basically come in here, create a post and I’m gonna say AI generate AI. While supplies last, we select the lighting tone, content length, and we can just jump in here and originate content. Now AI is fantastic in order to get you from where you’re at today and to almost finish.

But what this does is it gives you the ability to stop looking at blank pages and moments, you can originate content and then through the production process, if you polish it just a little bit, you can produce it in a much shorter time frame and that compressing of that time frame on the activities that you know, you should be doing to raise visibility, grab people’s attention and promote your products and services of what we do. We make sure that we compress those time frames so we can drive revenue so we start there and that’s the process of originating the actual content itself.

Now you have a couple of options here from images. You can create images using AI if you like, it’s really simple as well. Pick your examples, go ahead and generate that content. Now, what I like to do is, we’re in design. So I don’t like AI generated only design. We actually leverage a tool called Canva. So while that’s originating the content itself, I’m gonna log into our Canva account and I’m gonna show you how to do this in a couple of minutes, which is incredibly powerful.

So if you wanted to utilize something like that, you definitely could to grab somebody’s attention, you know, they might think that that is cool or you might love that. What I like to do is grab the content, the general gist of the content and just come in here and let Canva utilize real photos in order to originate the content itself. As you can see here, there’s all kinds of design ideas and just by typing in the information, you can quickly and easily originate content. It has real images in it and you can basically utilize this, come in, customize it, prove polish and produce it very rapidly. But let’s say that I did love a piece of content in here and look at that. This is automate. I’m gonna customize this template here. This has got some animation in it.

I’m gonna download this, download that video. We’re gonna jump over here. I’m gonna trash that one. I’m gonna have to change my network so that I can demonstrate the actual video itself. We have a media library that we can load these up into and we can go create folder. We’ll go gonna save that. We can upload that to the media library. So not only can we utilize it today but we can utilize it into the future. So basically, and save that for later, we can schedule that now, we can publish that now, we can schedule the post. If you have a post approval workflow, what you can do is you can set up approval of this content. So you can hire somebody, you know, really low cost, either a virtual admin or somebody local to you. And you can set up an approval process. We actually provide a service that does post content for some of our customers where we have mints that log in, they produce content, they send it to the owner in order to get approval. And what that does is it creates a really nice workflow in order to increase the frequency at which you’re publishing on a regular basis, so can be incredibly powerful.

I’m gonna go ahead and save that for later in case you wanna use that content. So that that goes into drafts, it’s got all the content in there. If I would have published it for approval, it would have landed in this section in this filter. And then what you can do is you can look at all of your recent posts and again, this links directly to your social media posts. So you can preview those links, how they showed up. I should probably logged in prior to showing you this example. Oh, Facebook is gonna kill me. See if I can reopen this one review link. Oh, the account is private. Huh? Interesting. But as you can see there, it creates a really nice workflow for social media outreach, which again is one of the channels that is gonna be low cost for you when it comes to grabbing people’s attention and influencing the outcome of that attention. So that’s all provided within the marketing tab.

In addition to that, you can create email marketing campaigns, templates that you utilize whether it’s text or email to communicate with people over and over again so that you know, your people are sharing the same message across the board. You can also create trigger links that kick off automations once they click on those via text and or email and then we have an affiliate dashboard which I’m not gonna jump into.

Now. I talked with you, I spoke to you a little bit about the customer lifecycle automation framework. Here’s a breakdown of it as it applies to our standard lead generation lead nurturing is step two, which I don’t have. In this case, study acquisition of sales is three, four is fulfillment and product and promise fulfillment. And step five is retention and ascension. Now that doesn’t apply to every company across the board. It’s a generalized framework that we start from. And then from there, we build out workflows. Now, within these workflows, we have things like appointment workflows.

We basically have appointment confirmations based on the individual calendars, what we want to do in regards to opportunity tracking when people do book appointments on the calendar versus setting a manual appointment yourself, confirmation reminders and things of that nature. So that would be in the lead and getting them in the door is the first challenge that we want to overcome.

Now, once we get them in the door, we want to make sure we follow up with them and get them to their appointment. So we have things like notifications, reminders in this one. We have web chat, notifications. So this is basically if anybody contacts the end user via a web chat, we want to set up notifications within the organization in order to follow up with that individual, we have missed call follow-ups. So if a call is busy or for some reason, it’s not answered, it goes to voicemail or anything like that. What we can do is within a short time period, we can follow up with that individual utilizing AI and automation, let them know that they’re important to us and that we will be calling them back shortly. That can go out via text message and or other channels.

Retention, reviews, referral, repeat business. This is all about long-term nurture the post repair process. Most of us realize that people utilize reviews, only about 18% of people leave reviews, but over 70% of people use reviews when making a buying decision. So if they don’t have a pre-existing relationship with your organization, the best way that you can build social proof is through reviews, right? So this is one of the things that we do, reputation management, managing that entire process and then review automation, leveraging AI in order to get more reviews and retain more customers.

One of the things that I talk about with our clients all the time is the fact that, you know, it’s much easier to sell or resell an existing customer, to sell a referral than it is to convert a cold contact into a paying customer. But the vast majority of people spend the majority of their time trying to convert a cold lead into a paying customer. When in reality, nurturing relationships that you already have can be a hidden gold mine for most businesses. So we like to make sure that we’re focusing on reviews, referrals, repeat business, loyalty programs, partner programs, and things of that nature.

So, that’s all built into the automation. As you can see here, when they complete the repair process, they move through it, they get dumped into the repair opportunity. Tracking what happens is they get a review request. We can send this out via text message, email and just recently we’ve added voice so that we can have AI call the contact, let them know that we sent them a text and an email, send the text again on the call and then confirm that they did receive it and they’re gonna leave a review. So it’s increasing the engagement rate in regards to our campaigns.

Now, the CRM does have sites built into it. You can build out WordPress sites in there, websites and funnels. The good thing about this is the funnels actually give you an opportunity to build out and test different offers in the marketplace. So we have a funnel builder, website builder and blog because this customer had all this built out in WordPress outside of the CRM. We didn’t have to build it in. But this gives us the ability to do that for future clients. In addition to that, we have a client portal where you can give people access to opportunity or you can give people access to affiliate campaigns if you have any courses and things of that nature on boarding, that you want them to see forms to fill out things of that nature. You can put that inside of a client portal and they can gain access to that.

You can build out forms to utilize stand-alone. And on your website surveys, one of the things that we do is a lot of companies don’t do a customer satisfaction survey. We believe the market’s gonna tell you everything you need to know about your product, your process, your people, but most people don’t do one simple thing. That’s it. Ask the customer, hey, what was your experience like? How would you rate us on our process, on our product or service and or the people that serve you? If you evaluate those things on a regular basis, survey your most valuable asset, which is your customer. What you’re gonna do is you’re gonna find that you’re gonna drive more repeat business because you’re gonna actually build relationships with them.

In addition to that, we have the ability to deploy chat widgets on the website as you can see here, a chat widget that deploys on the website itself, giving you the ability to manage traffic from the website and engage with them. And I’m gonna show you how we leverage AI within the chat widget in order to accomplish that there’s a full, fully integrated media library. Let me see if I can clean up some of this styling on here real quick. Sorry, I digress, but this is driving me a little bit nuts.

All right. So it has a built-in membership site for some for service-based companies. They might not need memberships from a reputation management standpoint. Of course, we want to get as many reviews as we possibly can. There’s a couple of different reasons for this. Google actually utilizes reviews as signals in order to rank your web page and your Google business page. Right. So the more reviews we get, the more frequently we get reviews and the older our reviews are all play a role in regards to ranking not only our website but our Google business pages and other directory pages.

So what we like to do is see consistent reviews on a regular basis and we want to track that entire process, right? We want to know what our review process looks like. How many reviews do we have? What’s our latest review? You know, all those things. We want to be able to track our requests that go out to customers who’s completed the request, who hasn’t? We want to make sure that we respond to reviews and we utilize AI in order to accomplish this in order to streamline that process because who wants to follow up with every single review, right?

So this right here is the actual review left by the customer and this is the reply says, thank you for your fantastic feedbacks. Alexia hearing from you found Cody and his team amazing that the car repair, seamless makes us very happy. We are sure to put your client’s convenience first and we are delighted to know that you found our in-house car rental service beneficial. Thanks again for recommending us. So that takes all this content right here and it replies to it directly, right? So as you can see here, every review is replied to which gives you the ability to engage on another level. This is another signal that Google utilizes in order to rank you when it comes to your business pages. You have the ability to integrate and aggregate your reviews on your website.

And then we do listing management through the CRM as well. So listing management, this is the premium power listing service that we deliver through the website. And what we do is we aggregate or we basically take your name, address, and phone number, all the relevant information about your organization. And we syndicate that over in over 70 different directories online. What this does is it creates backlinks to your business. These are like digital road signs that are found online that point back to your business so that you can meet customers where they’re at when they’re searching for your products and services.

So the key is to meet customers where you’re at, make sure that you point or create a road sign that points back to your organization. This also optimizes your location for mobile, map, voice, and visual search. Right. So you have Google business, Alexa, which is a voice search. You have Apple built in there, Yelp, Bing, Yellow Pages, City Search, Yahoo. Just to name a few as you can see here, there’s many, many different directories and this is just a centralized location in order to ensure that all your information is accurate and published online correctly.

Now, the reason that we want to do this is because Google, if you have multiple, if you have differences, like let’s say you have differences in your address and use all caps in one location in another location, you use lowercase. Well, Google will treat those two locations as different locations when people are looking for products and services in that area. So the location that matches every, every other listing might rank a little bit higher, the one that is different, it’ll be a standalone so that one won’t show up when somebody’s actually searching for you.

Reporting. This has to do with both ad tracking attributions as it applies. We don’t have attributions set up for this client as of yet. We have full call reporting where the calls originated from does provide tracking on all calls. All calls are recorded across the organization for training purposes. So you can listen to sales calls. You can ensure that your team is answering the phone in a compliant manner and you can manage people much better as far as agent reporting. This would be outside sales representative, so you can track all their opportunities, conversions, things of that nature that’s built in book appointments. So these are across all of the calendars that you have within the system. We can get granular in regards to the actual appointment tracking.

Now, the CRM comes with an entire marketplace so that you can get access to industry-specific tools as they apply to different aspects of business, whether it’s calendaring, calling, content management, DRM tools, accounting, and payments, and so on and so forth. So as you can see here, this integrates with a lot of third-party applications as well, not all but a lot of third-party applications.

Now, the functionality of the CRM extends to your mobile device. It doesn’t matter whether or not you’re on Apple or Android or whatnot. What we do is we extend the functionality of the CRM down into the mobile device so that you can manage your business while you’re on the go. Let’s come over here R S N support.

Now, what we do is we provide a lot of tools for our clients in addition to our help center where you can open up a ticket if you have any challenges 24/7, 365 days a year and our team will help you resolve those. In addition to that, we have an extended knowledge base as it applies to FAQs, customer lifecycle automation, and our marketing technology stack. In addition to that, we have free training, we have account login information, and a partner program that gives you the opportunity to earn cash rewards and travel for referrals.

This is really great because you can leverage our digital wallet in order to purchase future marketing. If you would like our development services, design, development services, AR automation development within your CRM, and or other services that are to help drive your business. We have our Facebook group, of course, we have YouTube, which has a ton of free training on there. And as always, we make ourselves available if you want to schedule an appointment in order to go through your solution and talk about strategy as it applies to marketing and advertising. So that’s built right into the CRM. You can get access to that link tree there.

This is one of the tools that I really love. What we’ve done over the last several months is we’ve actually developed the RazoRSharp AI toolset and this has to do with different aspects of your marketing and advertising effort, whether it’s social media, whether it’s SEO and you’re trying to optimize your website. Basically, what happens is, is we’re working hard in order to work with our entire community to build workflows around the things that you think you should be doing or probably know you should be doing but aren’t doing.

And we’re leveraging AI in order to compress the timeframes on them and make them easy for you to execute on. I’ll give you an example. So if I click on social media tools and let’s say that I wanted to develop a video, a training video or something like that, I’m gonna say or transcript. Oh, this is a transcript to email. Let’s go tweet ideas. Let’s say I wanna create a tweet idea. What’s the name of your product service?

What this does is it utilizes forms in order to engage with ChatGPT and leverage AI in order to execute on the information that you’re entering in this. So this can be completely personalized. You can do Facebook ads. This has built-around hashtag generators, tweet generators, LinkedIn bios, LinkedIn posts. And this is just the beginning of what it is that we’re doing. If I take a look at advertising tools, we have SMS campaign. So if you want to originate text messages, you can do that really quickly in here by putting in your business name, the offer, the business type. You can do PPC ad creation. What’s your business name? What does your product service do? What’s your email? TikTok ads. You can create ad copy here. Different strategies in regards to ad copy. So that is just the beginning.

Copywriting tools. So let’s say that you want to write a post or you want to create a lead magnet of some sort for your business. Maybe it’s a repair guide or know-how to save money on your repairs or what to do before you pick a provider. You know, those are all types of things that you can do. The first things that we do with all of our clients is help them define who they’re targeting before we go out there and refine how to target them. So this customer avatar generator is really great in order to pick your target market. Right. So we go through this process all the time with our clients. We have all types of different content originators. And again, this is all AI-generated. The cool thing about it is that we have this AI bot request.

So for some reason, you’re not getting the outputs that you need as it applies to your marketing and advertising purposes. What you can do is you can come in here and say, well, I want a new bot. This will be marketing. I need a maybe a Facebook post generator. You put in a couple of details, we forward this on, put in your email, confirm that you’re not a robot. You’re gonna go ahead and submit that request and that’s gonna go off to my development team. They’re gonna originate that content. We’re gonna redirect you to our partner program, but they’re gonna get that content notification and they’re gonna go to work on creating that AI-powered digit for you. So it’s gonna be built specifically for you. It could be industry-specific, it could be built around a particular vertical, whether it’s SEO, social media, advertising, email, marketing, e-commerce, video production, and what that looks like. And we’re more than happy to build those out for all of our community. So we’re super excited about that because this is gonna be an ongoing process.

In addition to the app marketplace, we have the AI tools that we’re building in. Again, AI is gonna get you close to the finish line with a little proofing and polishing, you can publish that content quickly and easily. In addition to that, we provide live training sessions. So we have our live training sessions that we do on a regular basis. Next available is on the ninth, the 14th, and the 16th. This is group training where you can log in to our Zoom meeting, you can ask questions. So you’d basically select the time and then you’re gonna put in your information and what topics you want covered in that group training. This is good for you, but it’s also good for the community. So this is all about building community and overcoming common tasks or common challenges and constraints within business.

If you want to book a one-on-one call, you can do that with myself here, make myself available to you as well for live training. This would be group on the application. This would be strategy-based. We have our help center here. I already went through that and then of course, we have our fast start, which we are building out right now in the process of building out. So we’ll be adding more videos in regards to how to get started and gain success out of this right now. We have a done-for-you service and we will be providing a done-for-you service in the foreseeable future at no additional cost. We are gonna segment that into two groups. One’s gonna be a do-it-yourself right at a lower cost. And then we’ll have done-for-you at a mid-grade and a high-level grade where you’re gonna get exclusive access to my team through a Slack channel. So you can get priority support at the higher tier and then you can get standard support at the mid-tier. And you also have a really inexpensive model for you to do it yourself or you wanna go on there and tackle the platform itself.

So that’s all I got. I really appreciate your time. I’m looking forward to hearing your feedback. So if you have any questions, please leave that on the video itself. If you’re on YouTube, you can leave it in the comment sections. If you’re on Loom, you can comment on the video wherever those questions pop up and we’ll get those handled for you. And that’s all I got. I’m gonna close up for the night and hopefully we get a chance to talk in the very near future. But either way, if we don’t, as always, make today and every day a fantastic day. We’ll talk very soon.