Remove the Located In Field from Your Google Business Profile

Remove the Located In Field from Your Google Business Profile

SUMMARY KEYWORDS

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SPEAKER: Jesse Razo

00:00 – Intro: Remove the “located in” field from Google My Business profile

So, what I’m going to do is just talk with you about how to remove the located in the field from your Google My Business Profile.

Hey guys, Jesse’s here, and I got another quick training for you. And, this one is going to be real quick. So, what I’m going to do is talk with you about how to remove the located in the field from your Google My Business Profile. Then, shows you where it’s at. So, right here, we had a customer come up with this question, and it was one that stumped me. So, I wanted to cover it for our community and also for our support staff. Now, for those of you that don’t know me, my name is Jesse, and I’m the lead designer at RazoRSharp Networks. And, for the past decade, we’ve opened our clients to optimize their online environment and automate their customer lifecycle.

00:48 – Business Location & Prominence on Local Search Impact

This is an FAQ that we wanted to make sure that I got training out for this located in. So, this has to do, with the reason I did a little bit of research on this. And, it actually has to do with the prominence of the business at that location. So, I’ll give you an example. Like its well-known landmarks, malls, and things of that nature, companies that have been around for a long time. Actually, they’re more prominent than companies that are new to a specific area or location. So, I’ll give you a real-world example. And, let’s say that your store is located inside the mall and the mall was called Sunny Oaks Mall.

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So, what would happen was if you share an address with Sunny oaks mall, because of their prominence. Then, this would list this field here and you basically would be located in the Sunny Oaks Mall. So, It’s regardless if you are part of the mall or not, you’re going to have this field pop up.

Brief Announcement

Hey there, Jesse’s here, and this is not a glitch, I pause your video for a brief announcement. First and foremost, you’ve been getting value out of this content. So, do me a small favor, and give us thumbs up, we appreciate it very much because it helps out with the YouTube algorithm. So, let them know we know what it is we’re talking about. Secondly, if you’d like to get access to future training, then go ahead and jump over to our YouTube channel. Then, subscribe and set up notifications so you don’t miss a single one. Lastly, all these videos are meant to be interactive. So, if you have any questions about the content that I’m sharing, either good or bad. Then, go ahead and meet me in the comment section. And, I’ll get those handled for you. Now back to your video.

02:25 – Linking Businesses & Updating ‘Located In’ Feature

So, this is actually an optimization feature with Google to link businesses together that are located at the same location. And, it’s not always relevant and not always true. So, we did a little bit of research. And, we found that the only way to make this update is to do some submitted requests to Google support. So, what we did is we came to our business page, and there’s this little Action tab here. And then, we’ve got a select the Help and Support tab there. So, that’ll bring you to the page where you scroll all the way to the bottom. And, you’ll be able to find this contact us tab.

So, this is where you’ll go through the process. Or, they actually make you determine whether or not you can do self-help if you’re unable to find a resolution. Then, you’ll have this Contact option down here where you can contact Google support via email. So, go through the process of filling out your inquiry in regards to Google support, and submit that request. Al, write a response in order to get the located in features update. So, keep in mind, they may require proof associated with this picture of your location. And, it’s how you’re associated or affiliated with other businesses that are more prominent at that location.

03:45 – Optimizing Google My Business & Directory Pages

So, if you haven’t watched my training on how to optimize your business pages, and directory pages. Specifically, on your Google My Business page, you want to be conscious of three factors, relevance, distance, and prominence. So, this has to do with the prominence of your location. Again, if there’s another business there, that’s well known, well established, that shares the same address as you of course. And, they’re going to be a little bit more prominent, and you might show up in sight of their location.

So, we’ll have to support or send that to support. And then, we’ll work our way through the process. So, I did read several knowledgebase articles and realized that sometimes the Google support department will require photo evidence of the affiliation. And, it’s how the configuration of the actual physical location shows up.

So, that’s all I got for you today. Hopefully, you found some value in that. And, if you’re having challenges with the located in a field in your Google My Business Profile. So hopefully, that provides you with some direction. And, if you have any questions, meet me in the comments section. So, until the next time we speak; make today and every day a fantastic day! We’ll talk with you real soon.